APP SETUP

Step - 1 (Account Setup)

• Install the extension with proper details



• After install click authorize to connect the extension



• In the connection field. Enter connect and save the detail



• Then go to preference tab which is located in extension setup and give your credentials to sign up



• After signup. Go to app widget and setup your app



• Befor login please verify your email

Step - 2 (Zohodesk Setup)

• Provide your Zohodesk API Key.



• To find Zohodesk API key Click->APIkey On Authentication page



• Click-> Generate Authtoken to get APIkey and save it in the Authentication page
• Enter the department name which you have created in zohodesk in Ticket Field Setup
• Click-> save to store the Ticket in a particular department

Step - 3 (Trustpilot Setup)

• Go to Trustpilot and click->Authentication then provide your trustpilot credentials



• To get Trustpilot API key & secret please refer this link https://support.trustpilot.com/hc/en-us/articles/207309867-Getting-started-with-Trustpilot-s-APIs
• Then go to Add business and enter the business name




• Select star rating and Enable polling status to start fetching the Trustpilot reviews

NOTE:The polling frequency is the time interval for fetching the reviews. Its set to 5 minutes by default. which means for every 5 minutes we fetch the new reviews created.